Family Ground Floor Room
- 2 Single beds or 1 Queen-size bed
Hotel · Chiang Mai · Chiang Mai Province
Sugarcane Chiang Mai
A comfortable 3-star stay in Chiang Mai's Hai Ya district, close to the old town and Saturday walking market.
- Quiet area, 10-minute walk to old town's southeast corner
- Outdoor pool with sun loungers and shallow end
- Friendly staff and tour assistance
8.4
Great
825 reviews
Booking.com 8.4 · 825 reviews
About
Sugarcane Chiang Mai
Sugarcane Chiang Mai sits in the Hai Ya neighborhood, an area known for traditional silver workshops and the silver-adorned Wat Srisuphan. The hotel itself is a clean, modern building with a terrace, garden furniture, and an outdoor pool edged with sun loungers.
Rooms are described by guests as spacious and immaculate, many with balconies overlooking the pool. The on-site restaurant serves breakfast that reviewers consistently rate as a highlight, and the 24-hour reception makes late arrivals straightforward.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
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Strengths
5 reasons to book- Excellent location for exploring the old town — Guests repeatedly note a 10‑minute walk to the old town's southeast corner, the Saturday walking market, and the old quarter itself. The area is quiet but close to restaurants and attractions.
- Spacious, clean rooms with balconies — Reviewers highlight room size, cleanliness, and balconies that overlook the pool. Several rooms include a bathtub, tea/coffee facilities, and air conditioning.
- Outstanding staff and service — Guests appreciate the friendly, helpful staff – from bringing a bottle of water at night to arranging tours. Service and Staff rating categories both score 8.6 and 8.7.
- Relaxing pool area — The outdoor pool, shallow end, sun loungers, and garden furniture make a pleasant spot to unwind. Multiple reviews mention enjoying the pool view from balconies.
- Good breakfast and on‑site dining — Breakfast is called out as fresh, tasty, and a highlight. The hotel restaurant also offers special diet menus.
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Worth weighing
4 to weigh- Value rating is lower than other categories — While guests find the hotel comfortable and clean, the Value score (8.2) is the weakest of the rating categories – suggesting some guests feel the price-to-quality ratio isn't as strong as the overall experience.
- No pets allowed — If you're travelling with a pet, this hotel won't work – policies explicitly state pets are not allowed.
- Check-in window ends at midnight — Reception is 24‑hour, but official check-in runs from 14:00 to 23:59. Late arrivals after midnight might need to arrange late check‑in directly.
- Limited room variety — The hotel has only four room types: two family options and a double. If you need specific layouts or connecting rooms, choices are limited.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Top floor Room
- 2 Single beds or 1 Queen-size bed
Double Room
- 1 King-size bed
- Pool view
- Shower
- Bathtub
- Balcony
Family Room
- 2 Single beds or 1 Queen-size bed
- Pool view
- Shower
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non‑smoking rooms
- Wi‑Fi
- Parking
- 24‑hour reception
- Lift
- Key card access
- Housekeeping
- Laundry
Comfort
- Air conditioning
- Tea and coffee facilities
- Electric kettle
- Flat‑screen TV
- Free toiletries
Leisure
- Outdoor swimming pool
- Shallow end
- Sun loungers
- Beach umbrellas
- Massage
- Terrace
- Garden furniture
Services
- Tours/Ticket assistance
- Welcome drink
- Luggage storage
- Safe deposit box
- 24‑hour security
- Meeting/Banquet facilities
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 825 reviews
Booking.com · 8.4 · 825 reviews
8.4Verified guest“Fantastic place with all the amenities you need – Wi‑Fi, 24‑hour reception, outdoor pool, and TV. I still remember the staff bringing me a bottle of water at night, and they were brilliant at organizing tours. Highly recommend a stay here.”
8.4Verified guest“Spotless hotel in a really attractive building, right near the elephant farm and also close to the city centre and restaurants.”
8.4Verified guest“Clean hotel with incredibly friendly staff and good‑sized rooms. Spacious, with a decent breakfast, plus an electric kettle and fridge. The location is unbeatable – quiet area, about a 10‑minute walk from the southeast corner of the old town square and the Saturday night walking market, and also to the old quarter.”
8.4Verified guest“Brand‑new hotel with good service. The room was new and neat, with a separate bathroom and shower, hairdryer, and bathrobes. Lots of great food around.”
8.4Verified guest“Immaculately clean and brand‑new room with a balcony, and the wake‑up service was handy. Electric kettle and fridge were big bonuses. The location, very close to the Night Market, was unbeatable and exceptionally nice – Mueang Mai Market is about 3 km away.”
8.4Verified guest“Spacious room, calming terrace, and a unique Japanese sliding door.”
04 — Location
Getting around Chiang Mai
The property sits in Chiang Mai.
Hai Ya District: This neighborhood is known for traditional silver workshops selling artisan jewelry and housewares, as well as the ornate silver facade of Wat Srisuphan temple – both worth exploring on foot.
Old Town & Saturday Walking Market: The southeast corner of the old town square is about a 10‑minute walk away, and the Saturday night walking market is equally close, offering food, crafts, and street entertainment.
Mueang Mai Market: About 3 km from the hotel, this local market is a trip for fresh produce and everyday goods – a short drive or a longer stroll.
Rat Chiang Saen 2 Ko. Alley, Chiang Mai, Chiang Mai Province, 50100, Thailand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 05:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 30 rooms
06 — Questions
Frequently asked
What are the check‑in and check‑out times?
Check‑in is from 14:00 to 23:59, and check‑out is from 05:00 to 12:00.
Is parking available at the hotel?
Yes, parking is available on‑site.
Are pets allowed?
No, pets are not allowed at Sugarcane Chiang Mai.
Does the hotel have a pool?
Yes, there is an outdoor swimming pool with a shallow end, sun loungers, and beach umbrellas.
Is breakfast served?
Yes, the on‑site restaurant offers breakfast, and guests frequently praise it as fresh and tasty. Special diet menus are also available.
What room types are available?
There are four room types: Family Ground Floor Room, Family Top Floor Room, Double Room, and Family Room. The family rooms have either 2 single beds or 1 queen‑size bed, while the double has a king‑size bed. Some rooms include a balcony and pool view.
The bottom line
Sugarcane Chiang Mai earns its high rating with spotless, spacious rooms, genuinely helpful staff, and a quiet location that's a short walk from the old town. The pool and breakfast add to the appeal. Value scores a touch lower, and pets aren't welcome, but for a comfortable, walkable base in Chiang Mai, it's a strong pick.
8.4A reliable, well-reviewed stay for travellers who want comfort and a peaceful spot near the old town.
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